Manually trigger notifications to create case in a ITSM tool

Some customers have a workflow, which does not automatically create a ticket in an ITSM tool for any issue found. Instead, the admin analyze the issue reported by Checkmk and fix the quick things. Only for the remaining ones, the admin manually triggers a notification, which creates a ticket in the ITSM tool

Under consideration Suggested by: Thomas Lippert Upvoted: 16 Jun Comments: 1

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