Filters: Allow displaying of Services with direct Contactgroup
It would be a great addition to allow for "Service Search" Filters (or Filters in general) to allow limiting displayed Services in the results to only show services, of which the searching user has a direct contact assignment to.
Currently, users can find services of which they can see the host - which is due to the Global Setting 'Authorization Settings' which allows a relaxed approach to this view.
However, while chnaging this global setting fixes the issue, it is just this: Global, and thus does not fit environments that require a more fine-grained adjustment of views.
Comments: 1
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08 May, '23
MichaelUpvote!
A customer of me has an application team which should see the complete host (and are therefore a host contact) but are only directly responsible for a subset of services (e.g. application health). Services are attached different contact groups so emailing for app services are send to app team and emailing for e.g. backup services is send to backup team.
This works well so far
The problem begins in the "[unhandled] problems view" where the problems of all services of the visible hosts are displayed. Currently there is no possibility to filter out services which the current user is not directly responsible for. As the roles of the users changes from host to host a simple "service_label:app"-filter is not neither sufficient nor seriously usable.
The mentioned feature would solve that as there would be a possibility to create a generic "my services" view